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Welcome to Key Steps online learning portal. In a dynamic corporate landscape, training for today’s business-critical roles needs to evolve fast and a hybrid approach is essential so your business can thrive.

This is why we have developed Key Steps online learning programmes. We aim to offer you the very best in leadership development by retaining our tailored and personal approach while being able to empower even more leaders, teams and individuals so you can...‘be the difference that makes the difference.’

YEARS OF EXPERIENCE

TEAM EXPERIENCE

DELEGATES TRAINED

Key Steps are professional, and always accountable, delivering to a very high standard. They hold invaluable interventions, end-to-end with such skill and care. Sharon has been instrumental in helping us design, refine and roll-out core programmes across the bank. I would choose her 1 000 times over for my challenging teams, or very senior leadership, because she’s so good at landing strategic messages and linking the behavioural work with the impact it has in the business. Our results with Sharon have been superb. We’ve had very high levels of success and the shifts have been transformational. It is rare to work with somebody who’s so highly professional and who has such a caring and human sense about them.

Sharon's training has made a visible difference to my teams. I could see an immediate improvement, following her workshops. I have had similar positive feedback from my peers and have a high regard for her abilities and professionalism. Having seen her work prior to and during the COVID-19 lockdown, I know Sharon to be a resilient service provider, who finds innovative ways to address her clients' needs, despite the challenges at hand

I have worked with Sharon as a leadership coach and emotional intelligence expert for 12 years. It has benefitted me more than I can explain and changed my life in a big way. I have learnt to control my impulses and manage my emotions. The combination of training and coaching has been invaluable to my personal and career success and journey to HR Manager. Sharon, I am so grateful that we have a facilitator and coach of your calibre that we can count on to always support us. Our Future-Fit Female Programme you deliver for us is an integral part of our employee’s success and significantly shifts the EQ of all that attend. I also really appreciate how willing you are to assist with even the most difficult situations. Whenever someone is ‘written off’ as impossible to develop, you have a way of turning things around. We continually feel the benefits of working with you. Thank you for the magic you bring to Atlas Copco and our people

Sharon has been a preferred learning vendor at EY for many years. She facilitates our core firmwide learning programs, based on global EY material and brings in her own best practices to the content to ensure the programs remain at a high standard. Sharon is a highly sought-after facilitator, and her programs are well attended with excellent ratings. She is passionate about making a difference in the lives of our learners and has a flexible style to customise programs for individual business unit needs. She also aims to deliver material that is relevant for the team she is working with and hence I would highly recommend her.

I have known Sharon in her professional capacity for over 10 years. While her skill-set range is vast, if you are looking for an EQ training specialist or professional coach, I highly recommend Sharon. Her development initiatives are truly transformational. She has guided me to view the world from so many different perspectives and I cannot thank her enough for the journey we have been on and how much you’ve supported my teams too. Namaste Sharon.

I have worked with Sharon and Key Steps for several years where Sharon has facilitated many development programmes for the bank. She is our key specialist in emotional intelligence, communication skills, leadership development conflict management and negotiation. At all times, she is the consummate professional and able to adapt her content to suit the audience and has a great rapport with delegates. She is always willing to go the extra mile to help where she can and seeks ideas for continuous improvements. I cannot recommend Sharon highly enough and without hesitation have passed on her details to colleagues and friends alike.

Sharon has partnered with Atlas Copco Industrial South Africa on several programmes over the years in both the Diversity & Inclusion space and coaching and development of many of our staff and leaders. All the staff coached by Sharon have benefitted from the sessions and so many of us have seen our careers develop and grow, in no small part due to the work done in these coaching sessions. Sharon is an incredible facilitator and extremely knowledgeable coach. I would recommend her to any organization who are serious about investing in the development of their people

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